Effective Date: 19-03-2025
Privacy Policy
Welcome to Cartparcel. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services.
By using our services, you consent to the collection and use of your information as described in this policy. If you do not agree, please discontinue the use of our services.
- Personal Information: Name, email address, phone number, delivery address, and payment details.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Interaction with our platform, order history, and browsing activity.
- Location Data: Real-time location if enabled for delivery purposes.
2. How We Use Your Information
- Process and fulfill orders.
- Enhance and personalize the user experience.
- Send order confirmations, updates, and promotional offers.
- Maintain security and prevent fraudulent activities.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent personal data. However, we may share information with:
- Service Providers: Third-party vendors for payment processing, logistics, and analytics.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no system can guarantee absolute security.
5. Your Rights and Choices
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Disable location tracking via device settings.
Account Deletion
You can delete your account by navigating to Profile → Settings → Delete My Account in the app.
- Once you confirm, your account is deleted immediately.
- Order records remain stored in an anonymized form for tax and legal compliance purposes.
6. Children's Privacy
We do not knowingly collect personal data from children under 13. If such information is found, we will take immediate steps to remove it.
7. Third-Party Links
Our services may contain links to external websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.
Cartparcel
Janakpur-9, Nepal
Email: cartparcel@gmail.com
Phone: +977 980-766-5111